All products carry a full manufacturer's warranty. This warranty will cover repair and/or replacement of defective components only at the Ampac USA discretion, and does not cover damage or failure caused by misuse, labor or misapplication, or act of God such as fire, earthquake, or other natural disaster.
We will repair replace any defective components which the Ampac USA deems "defective" associated with returns of said components.
Ampac USA cannot installation of any product not installed by one of Ampac USA representatives or certified installers.
Ampac USA will not be held responsible for any damage, or injuries caused by improper installation, or for misuse of any product manufactured or distributed by Ampac USA.
Shipping and Return Policy: We ship our products anywhere in the world. Always inspect your shipment within 24 hours of receipt. If products are damaged in shipping, you must contact Ampac USA within 24 hours of receipt to submit a claim for the damages. If you would like us to handle the freight claim, damaged parts must be returned to Ampac USA freight prepaid. Replacement parts will not be sent until damaged parts are received by Ampac USA. Once the product has been delivered and signed for, Ampac USA cannot be held liable or responsible for lost, stolen, or damaged goods.